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Help & size guide.
How our pieces fit, how to care for them, and how to reach a real person at the atelier.
Size guide
| Size | Chest (in) | Waist (in) | Sleeve (in) | EU |
|---|---|---|---|---|
| XS | 34–36 | 28–30 | 32 | 44 |
| S | 36–38 | 30–32 | 33 | 46 |
| M | 38–40 | 32–34 | 34 | 48 |
| L | 40–42 | 34–36 | 35 | 50 |
| XL | 42–44 | 36–38 | 36 | 52 |
Our outerwear is cut for a relaxed, straight line — size down for a closer fit. Between sizes? Write to us and we'll advise on the piece.
Caring for your pieces
i.
Brush, don't wash
Camelhair and wool prefer a soft brush after wear and airing overnight. Dry clean sparingly, once or twice a season.
ii.
Lay flat to dry
Undyed merino should be hand-washed cool and dried flat — never wrung or hung, to keep its shape for a decade.
iii.
Re-wax yearly
Waxed cotton ages beautifully with an annual re-wax. We include the wax — instructions are in the Journal.
Common questions
How long does delivery take?＋
In-stock pieces ship within two business days; made-to-order pieces follow the timeline shown at checkout. See shipping for details.
Can I return a piece?＋
Unworn pieces can be returned within 30 days for a full refund. Full details on the returns page.
Do you really repair for life?＋
We do — send any garment we cut back any time and we'll mend it, on us. It's the whole point.
Still need a hand?
Our client care team replies within one business day — for fit, orders, repairs, anything.
Email the atelier